Delivery

FREE Ground Floor DELIVERY FOR ALL ONLINE MATTRESS ORDERS OVER $250. Online orders only. Melbourne metro <30km CBD. Lifts OK. You may need to assist the driver.

Order online or give us a call

Most orders to Melbourne metro are delivered within 48-72 hours. This service is with one person with a ute to the ground floor (if you live in an apartment lifts are ok). You may need to assist the driver to get over rough terrain.

If there are a few steps you may need to assist the driver, if you are unable to help you will need to select a two person delivery +$69. For two-person deliveries the logistics company will call you to arrange a suitable day of delivery – may take 3-5 business days.

For ground floor deliveries you can select a preferred delivery date at checkout or let us know a few other appropriate days in the comments field. We will call/email you the day before delivery.

Select your delivery date

We deliver Monday – Friday. Saturday deliveries are available in inner metro areas only.

Day of delivery

We will call or message you 9am the day of delivery with a 2 hour window for delivery. An exact delivery time cannot be provided

A few important T's & C's

  • Drivers do not install bed bases legs on standard deliveries. Bed base legs only need to be screwed in.
  • Standard delivery service to ground floor only of houses or front entrance of foyer for apartment buildings. Lifts are OK if there is trolley access or a ramp. There will need to be someone there to assist the driver.
  • Drivers will place the item inside your hallway, they do not move other items of furniture around so please make sure there is adequate space for your item.
  • Free delivery offer only extends to online melbourne metro orders.
  • If you order the wrong size or are exchanging an item re-delivery will cost $99 for metro areas in Melbourne. Regional areas will occur an additional cost.
  • We deliver full size mattresses to metro Melbourne only. Certain mattress in a box ranges can be delivered Australia-Wide