FREE Ground Floor DELIVERY FOR ALL ONLINE MATTRESS MODEL ORDERS OVER $250. Online orders only. Melbourne metro <30km CBD. Lifts OK. You will need to assist the driver for bulky items such as bed bases or queen/king size mattresses.
Please note delivery offer only applies to online models purchased online only. Due to the bulky nature of other models in store a subsidised delivery offer is not available.
Order online or give us a call
Most orders to Melbourne metro are delivered within 48-72 hours. This service is with one person with a ute to the ground floor (if you live in an apartment lifts are ok). You may need to assist the driver to get over rough terrain.
If there are a few steps you may need to assist the driver, if you are unable to help you will need to select a two person delivery +$69. For two-person deliveries the logistics company will call you to arrange a suitable day of delivery – may take 3-5 business days.
For ground floor deliveries you can select a preferred delivery date at checkout or let us know a few other appropriate days in the comments field. We will call/email you the day before delivery.
Select your delivery date
Ground floor deliveries: We deliver Monday – Friday. Saturday deliveries are available in inner metro areas only.
Upstairs deliveries: Selected days depending on area Monday – Friday
Day of delivery
We will call or message you 9am the day of delivery with a 3 hour window for delivery. An exact delivery time cannot be provided
A few important T's & C's
- Drivers do not install bed bases legs on standard deliveries. Bed base legs only need to be screwed in.
- Standard delivery service to ground floor only of houses or front entrance of foyer for apartment buildings. Lifts are OK if there is trolley access or a ramp. There will need to be someone there to assist the driver.
- Drivers will place the item inside your hallway, they do not move other items of furniture around so please make sure there is adequate space for your item.
- Free delivery offer only extends to online melbourne metro orders.
- If you order the wrong size or are exchanging an item re-delivery will cost $99 for metro areas in Melbourne. Regional areas will occur an additional cost.
- We deliver full size mattresses to metro Melbourne only. Certain mattress in a box ranges can be delivered Australia-Wide